We Bring Happiness Home

You’ve chosen your perfect companion—now let’s arrange the safest and happiest journey to welcome them into your family.

Three White-Glove Delivery Options for a Safe Journey Home

Door-to-Door Delivery

No travel required—we bring your puppy directly to you.

Your puppy will be hand-delivered from the breeder’s doorstep to your home by one of our professional pet transportation partners. Within 72 hours of adoption, you’ll receive your puppy’s delivery week, with final details confirmed about one week before arrival.

For safe travel, puppies must be at least 8 weeks old and weigh 2.5 pounds or more. Puppies under 2.5 pounds may travel at 12 weeks, per federal guidelines. Delivery typically takes 2–4 weeks depending on vet checks and scheduling.

Delivery Near Your Home

Convenient Local Meeting Delivery

A practical option for you and your puppy, this white-glove service delivers your new companion to a meeting location typically 20 minutes to 2 hours from your home.

Delivery is managed by our partner, Premier Pet Transport (PPT), using state-of-the-art, temperature-controlled Mercedes Sprinter vans—customized for puppies and staffed with two dedicated drivers for safety and comfort.

You’ll be notified of your puppy’s delivery week within 72 hours of adoption and receive final date, time, and location details the Tuesday before delivery. Deliveries occur Wednesday through Saturday.

For safe travel, puppies must be at least 8 weeks old and weigh 2.5 pounds or more. Puppies under 2.5 pounds may travel at 12 weeks per federal guidelines. Delivery generally takes 2–4 weeks, depending on veterinary clearance and scheduling.

Please bring a soft-sided travel carrier, leash, collar, food, water, bowl, and Nutri-Cal supplement if your puppy weighs under 5 lbs. In rare cases, puppies may need to fly via commercial cargo in a pet-safe compartment, with pickup at a nearby airport.

Priority Preferred Delivery

Our Priority Preferred option moves your puppy to the front of the line, ensuring delivery close to your home within just 1–2 weeks.

Availability depends on your puppy’s breed, adoption date, and breeder location. For safe travel, puppies must be at least 8 weeks old and weigh 2.5 pounds or more. Puppies under 2.5 pounds may travel at 12 weeks per federal guidelines.

Ask your Puppy Concierge if Priority Preferred is available for your puppy.

Consult with a Puppy Concierge to find the best delivery option for you and your puppy.